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How 965ok Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, use bKash, Nagad or Rocket to move funds, or contact our support team — and exactly how we protect it.

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What We Collect and Why We Collect It

965ok Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create a 965ok account, we collect the details you submit during registration — your name, contact number, and the wallet identifier linked to your bKash, Nagad or Rocket account. We need that wallet information to process deposits and withdrawals accurately. When you interact with

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the platform — browsing the lobby, placing bets, or reaching support — we also collect device data, session identifiers and IP address logs. This data helps us detect unauthorised access and keep your account wallet secure. We do not sell your personal information to third parties.
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Data shared with payment processors — such as the mobile-money networks that power bKash, Nagad and Rocket transfers — is limited strictly to what those processors need to complete your transaction. We retain your account data for as long as your account remains active or as
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required by applicable law. If you close your account, we will delete or anonymise your records within the period our obligations allow. Availability of services on this platform depends on local law and the eligible regions in Bangladesh. If you are uncertain whether this policy applies
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to your use case, reach our support team before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security is an operational commitment, not a statement. Every piece of information tied to your account — from your registration details to your bKash or Nagad transaction history — is handled with defined access controls and stored using encrypted protocols. We review our data practices regularly to keep them consistent with the obligations that apply to us.

Encrypted Storage

Your account details and wallet records — including any bKash, Nagad or Rocket references — are stored using encryption at rest. Only authorised internal systems can read them.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can manage cookie settings through your browser at any time.

Data Retention Policy

Active account data is kept while your account is open. Once you close your account, we delete or anonymise your records within the period our legal obligations require.

Third-Party Access Limits

We share data only with payment processors handling your bKash, Nagad or Rocket transfers, and only the minimum fields they need. No marketing third parties receive your personal data.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to review what data we hold on your account, request a correction, or ask us to delete your records, our support team handles these requests directly. You can reach us through live chat inside the platform, by email, or through the in-account help form. We aim to acknowledge your request promptly and resolve most data queries within a reasonable timeframe consistent with applicable obligations.

Team online

Live Chat Support

Open the chat icon inside your 965ok account dashboard. Describe your data request clearly and our agent will log it and follow up with a response.

Email Request

Send your privacy request to our support email address listed in the account help section. Include your registered contact number so we can verify your identity before acting.

In-Account Help Form

Log in, go to Account Settings, and select the Help and Privacy option. Fill in the form and we will route your request to the right team without delay.

Common Questions About Your Privacy on 965ok

These are the questions we hear most often from people checking what we hold, how we use it, and what steps to take if something needs changing. If your question is not listed here, contact support through live chat or the in-account help form.

We collect your name, contact number and the wallet identifier you link to bKash, Nagad or Rocket. We also log device data and session identifiers when you access the platform.

Yes. Submit a data access request through the in-account help form or by emailing support. We will verify your identity first, then share a summary of the records we hold.

Only with the payment processor completing your transaction, and only the minimum fields required. We do not pass your wallet details to advertisers or unrelated third parties.

Contact us via live chat or the email address in your account help section. Request deletion clearly, include your registered contact number, and we will action it within the required period.

We keep your data while your account is active. After account closure, records are deleted or anonymised within the timeframe our legal and regulatory obligations specify.

Access to our platform and the scope of this policy depend on your local law and eligible regions. If you are unsure, check your local regulations or reach our support team before proceeding.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Games965ok Casino

How 965ok Handles Your Personal Information

How We Protect and Manage Your Account Data

Encrypted Storage

Cookie Use

Data Retention Policy

Third-Party Access Limits

Reach Us About Your Privacy Concerns

Live Chat Support

Email Request

In-Account Help Form

Common Questions About Your Privacy on 965ok

01 What personal data does 965ok collect when I open an account?

02 Can I see the data 965ok holds about my account?

03 Does 965ok share my bKash or Nagad payment details with anyone?

04 How do I ask 965ok to delete my personal data?

05 How long does 965ok keep my account information?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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